The entire Moosa-Duke team were always approachable, friendly and understanding, exactly what I needed when I first approached them. I felt very embarrassed about my injury at first, but from the start I felt that everybody took my case seriously. I was able to pick up the phone at any time and express my concerns and worries. I was always professionally dealt with and was never made to feel like I was wasting anybody’s time.
My case lasted for 5 years and it was an emotionally difficult time for me. At times I did feel frustrated at how long things were taking, but I always knew that they were working hard behind the scenes. I know that no stone was left unturned whilst my case was being investigated.
The medical experts that I was sent to were excellent, it was obvious that they were at the top of their field. Had I never started litigation, and been advised by the medical expert, it is unlikely that would have been offered the option of having the surgery that I had.
I was kept well updated and had several meetings with Ms Duke so I was able to ask any questions that I had.
I overall had a brilliant experience and I am so glad I chose Moosa-Duke Solicitors over other law firms. It is evident that they are specialists in their field, they are professional and knowledgeable.
My case was handled by three different solicitors whilst at MDS, Ms Kotecha started my claim, Mrs Baruchi then took over and Ms Duke completed my case. I received an excellent standard of care from all three of them. I felt that all three solicitiors were well aware of what had happened in my case and they all advised me competently and thoroughly.
Ms Duke was also assisted by other members of the firm and they were always professional, kind and considerate. I spoke to Ms Duke’s assistant Alpa on many occasions and was impressed at how thorough she was.
I felt that Ms Duke cared for me as a person and it did not feel at all mercenary. I felt that she was really working for me, especially at the end. I trusted Ms Duke implicitly and was happy to accept her advice as it felt like she was pushing my best interests as a person not just a client.
Ms Duke was always well prepared and I always felt that she was two steps ahead of the other side. I am glad that Ms Duke was on my side and not the other side.
I knew that Mehmooda and Alpa were genuinely doing the best for me and that we were genuinely pleased about the settlement they achieved for me.
MDS are an experienced team of specialist clinical negligence solicitors and specialise in cases involving orthopaedic care.



