According to the Leicester Mercury, a GP surgery in Leicester has been classed as unsafe by the Care Quality Commission inspectors, who visited the surgery in March 2019.

The Care Quality Commission (CQC) is an organisation that ensures health and social care services are safe, effective, and compassionate, provide high-quality care and encourage improvements of services.

The CQC found that although the services provided by the GP surgery were effective, caring and responsible, it failed to provide ‘safe’ services.

The failures found included one of the GP’s not having completed all of the required training courses; the risk register of specific patients not being updated fully; not having a backup device to provide information on fridge temperatures to keep vaccines safe and effective and no risk assessment for emergency medicines not stocked by the practice.

The CQC report states that “there was insufficient oversight of staff training as some staff had not received required training such as basic life support, safeguarding children and fire safety and the provider was unaware.”

It was also found that the surgery was not currently meeting legal requirements for a number of regulated services such as family planning services, maternity and midwifery services and treatment of disease, disorder or injury.

The CQC stated that “there was a lack of systems and processes established and operated effectively to ensure compliance with requirements to demonstrate good governance… in particular in relation to management of emergency medicines, prescription security, staff training, cold chain security and legionella.”

Moosa-Duke Solicitors are specialists in clinical negligence law. If you believe that you or a family member have received unsafe services from a GP or been a victim of negligence, due to private or NHS treatment, please do not hesitate to contact us on 0116 254 7456 to discuss your concerns.