I am very happy. I was listened to and properly advised. Ms Kotecha was patient and understanding about my concerns about the case and other matters not connected to it.
She is the best solicitor ever.
All the staff were very friendly and approachable. Even though I do not speak English very well, I had no trouble understanding the advice I was given and I had no problem expressing myself as there was always an interpreter present.
B (via interpreter), November 2016
The Moosa-Duke team have always been professional, compassionate and caring.
I was hesitant about making a claim for medical negligence but the MDS team have always treated me with the utmost respect, dignity and carefully explaining every step of the way.
Alpa has always been there to offer me reassurances and help. She has supported me through my fears and anxieties. Without that support and understanding I think I would have given up at times.
Receiving admissions from the Hospital gives me a huge sense of closure and will hopefully stop it from happening again.
MDS secured a settlement which will be life changing for me and my family. My honest held belief is that no other firm of solicitors would have been this supportive and a settlement would have been much lower.
I have no hesitation in recommending your firm and can not thank you enough for all of your hard work and dedication.
Kat Lucas, July 2016.
My experience with Moosa-Duke Solicitors is that of kindness, sensitivity, professionalism and sincerity. I was handed a really low blow when my first child was stillborn at nearly 42 weeks of pregnancy. My world began to fall apart, I needed answers that I thought I would never get until I met with Mehmooda and Alpa. They were so caring and understanding, I felt as though there would be a point in my life where I could see the light again and if so, it would be down to these strong ladies. The path was long and hard but I had reassurance all along the way, the support was literally on the other end of the phone had I needed it. Alpa kept me updated either via phone, email or letter. Anything I didn’t understand was never too much trouble for her to explain it in simpler terms. I struggled so much with blame and fault as to why my daughter died. Moosa-Duke Solicitors have done more for me than they’ll ever know. I no longer wonder how I contributed to my daughters death, I feel as though I am able to move forward with my life knowing who was responsible for what happened to me and my daughter. The case was won and the other side accepted full responsibility and apologised.
Rachel Buckley, June 2016
To Alpa and the MDS team, THANK YOU! Your hard work and support has helped to change mine and my sons life forever. Your dedication is astounding! A million thank yous.
K L, June 2016
The service I was given was faultless. Even though it was a long, drawn out case, Krishna kept me informed all the way through, so I knew what was going on and what would happen next.
I really don’t know how it could be improved upon.
Krishna helped to make an emotional case much easier to deal with.
A S, Dec 2015